FAQs Archive - Page 4 of 4 - Chateaux at Fox Meadows

Q: Will there be any additional charges at the walk through meeting?

The walk through is where we decide any additional rentals that you would like. Many events upgrade linens, add additional rental items, or have additional guests over 100 people. These charges will be due in full, no later than 2 weeks prior to your event.

Q: How are additional guest fees calculated?

Anyone who needs a chair in the main ballroom, will be charged an extra guest fee. Generally, we say any guest over the age of 2 or 3. If you are planning to have a lot of children at your event, a great option is to rent the lower level and have a kids party. You can hire a few babysitters, bring some children’s movies, and order pizza. This is also nice for the parents, as they can enjoy the reception knowing that their child is safe, and just a few stairs away.

Q: Are there any hidden fees?

No! We pride ourselves in being upfront with everything (We are one of the only venue that includes taxes and fees in our base pricing). Please read your brochure thoroughly so that you are completely aware of everything that is included in your booked package. We also clearly state what the prices are for any upgrades or rentals in our brochure. If you have any questions, or are unsure of what is included, please contact your event sales representative. We want you to be well aware & happy with all rental items.

Q: When can I arrive to get ready?

You are welcome to arrive anytime during your contracted set up time. If you need help identifying that time, any member of our staff can look it up for you. We can occasionally accommodate the addition of set up time if our schedule allows. Additional set up time is charged at a rate of $750 per hour.

Q: What happens during my set up time?

When you arrive for your event, our set up crew will be completing the set up of your tables, chairs, linens, and any rentals purchased through the Chateaux. Your Event Manager will be on site when you arrive to greet you, and help assist you with last minute details. Your vendors will be arriving as coordinated and directed by your event manager. It is our goal that during this time you are in the bride & groom suites, getting ready, relaxing and building memories that will last a lifetime.

Q: What happens after my event?

After your event we will review all paperwork, including notes from your event manager, our security and our cleaning crew. We will compile all information, and begin processing your end of event paperwork.

Q: When will my deposit be returned?

Your deposit will be returned 2-6 weeks following your event. Most deposits are returned very quickly, however please allow for a little more time during wedding season (May-October).

FAQs

September 2017

Will there be any additional charges at the walk through meeting?

How are additional guest fees calculated?

Are there any hidden fees?

When can I arrive to get ready?

What happens during my set up time?

What happens after my event?

When will my deposit be returned?