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FAQs
- Are there any decoration restrictions?
- Are there any hidden fees?
- Can I have my pet in the wedding?
- Can I switch/cancel a vendor after the Chateaux has booked them?
- Can I use sparklers for my send off?
- Does the Chateaux allow outside catering?
- How are additional guest fees calculated?
- How do I select my vendors?
- How will I know if my caterer is full-service, licensed, and properly insured?
- I did not book a package, but would like to add one. Is that still an option?
- If I do not hire a DJ, can I use your sound system?
- Is the Chateaux included in the package price?
- Once I decide on a vendor, how do I let you know?
- What do I need to bring when dropping off the food?
- What forms of payment do you accept?
- What happens after my event?
- What happens during my set up time?
- What happens if I choose to do the food myself, or have a restaurant drop it off?
- What happens if there is inclement weather and my ceremony is scheduled to be outside?
- What if I do not need all of the services in a package?
- What if I would like to upgrade with a vendor from what is included in my package?
- What if my drop-off caterer is providing 1-3 staff for the buffet?
- What is the process once I book?
- What should I do if I have questions?
- When are my payments due?
- When can I arrive to get ready?
- When is the walk through meeting scheduled?
- When will I know who my event manager is? Can I request someone specifically?
- When will my deposit be returned?
- When will my rehearsal be scheduled?
- When will the fees for my rental items & extra guest fees be due?
- When would I be required to hire Chateaux Staff?
- Who do I use for my alcohol service?
- Who provides the bartenders?
- Who provides the Ceremony Music?
- Who should attend my rehearsal?
- Who should attend the walk through meeting?
- Who should I give a gratuity to, and what is the appropriate amount?
- Who will coordinate my bridal party?
- Who will coordinate my bridal party?
- Will there be any additional charges at the walk through meeting?