If you have booked a package through us, your vendors are provided a modest gratuity. Additional gratuity may be given if you feel a vendor has done an outstanding job.
Gratuities of $100 ($150 for all day events or events of 5 hours or more) to your site manager, and in the case that wait staff was hired from the Chateaux, $50 ($75 for all day events or events of 5 hours or more) to your captain and $25 ($35 for all day events or events of 5 hours or more)to each bartender(s), floor and kitchen staff is standard. It is a general rule to offer some sort of a gratuity to all vendors. The appropriate amount to offer is more tricky. Unlike restaurants, where gratuities are based on a percentage of your bill, you should choose an amount anywhere between $25 and $300 for each vendor who provided you with their services and expertise before and/or during your event. The amount should be based on the amount and quality of the service. For example you might want to offer $25 to each of the wait staff and $50 to the catering captain because they had more responsibilities and perhaps did an outstanding job. You may wish to offer a gratuity to someone who was extremely helpful in the planning process, even though they were not actually at your event. Or, you may wish to offer a large gratuity (we have seen as much as $600) to someone who “saved the day” and prevented a major catastrophe by going above and beyond the call of duty. In any event, use your best judgment as anything you offer will be very much appreciated.